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Softbaby: Products & Services

Softbaby is a peculiar designer baby clothes collection for newborns, babies and toddlers.  What you can find in Softbaby are their small-scale clothing line which includes baby tees, onesies, Hats and many more made perfectly for your little Boys and Girls.  Products are made in various materials such as Organic Cotton and more.  Though they just have a limited range of merchandise, in Softbaby, its where comfort and your pocket come together with fashion.

Softbaby: Company Background

Softbaby is simply an online shop for organic baby clothing.  It was created by Yee Wong, who is originally from Hong Kong and currently a New Yorker.  He made the line to meet the increasing demands of organic clothing - especially to babies who are most sensitive to environment toxins. Clothing materials from Softbaby are 100% cotton wherein it also uses eco-friendly water based ink.  Currently, it is headquartered in 39 W14th St Ste 401 New YorkNY 10011.  One may contact them through the Contact Us Link in the footer of their page.  To find the product(s) you're looking for, you may

  1. Use the navigation menus on the top, left & bottom of their website.
  2. Type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
Softbaby: Customer Feedback & Reviews

A lot of positive comments and feedbacks can be seen about Softbaby products that one even look forward on having a baby again.  As one review says: "My take:  Well the name of the company says it all….soft.  This clothing is super soft, stylish and just perfect for your little one.  Seeing the detail and care put into these products almost makes me want to have another baby.  This clothing is so much better than what I put my boys in.  I can’t wait until all of the little babies arrive so I can see them in these."

Moreover, customers greatly value the items from Softbaby.  Here are some more testimonials.

"I like the blue organic baby blanket! So cute! And I bet it would be so soft and nice to wrap a baby in, too!" - Daisy Adkins 

"I think the growl organic onesie is my favorite, but the blue and white long sleeve onesie is also pretty cute(since I’m having a boy in October)." - Laura 

Softbaby: Business Credibility & Trustworthiness

Softbaby is not accredited by BBB (like most companies, they might not have sought for accreditation).  However, they offer a great product line that made celebrity connections including Hillary Duff, Maggie Gyllenhaal, Jennifer Garner, Pink and Alessandra Ambrosio.  Stuffs from Softbaby were also featured to other prestigious consumer choice networks, leading publications and many websites including:

  • Celebrity Baby Scoop
  • Pregnancy & newborn
  • babytalk
  • the bump
  • New York family
  • lil sugar
  • She Knows
  • babble
  • About
  • Pregnancy
  • Weekly in Touch
  • People
  • In Style
  • inhabitots
  • kiwi
  • Safe Mama
Softbaby: Website Popularity & Google Ranking

Based on the three-month global Alexa traffic, Softbaby ranks 4,406,517th.  It has 183 sites linked to it.  

From StatshowSoftbaby has monthly pageviews of 17,970 and monthly visitors of 8,160.

Webstatsdomain indicates that Softbaby is 3 years and 2 months old, it is ranked 5,748,740 in the world (among the 30 million domains). This site is estimated worth $989USD. This site has a good Pagerank(2/10). It has 181 backlinks. It's good for seo website. Softbaby has 13% seo score.  Softbaby is safe.

Softbaby: Social Media Presence

Unfortunately, Softbaby does not have any social media site.  However, in their home page, you may subscribe for a newsletter.  With this, you will be provided with value-packed newsletters, information and special offers just for you!  But if you really wanted to stay connected through social media site, you may suggest it to them through Contact Us Link.

Softbaby: Website Security & Safety

What is missing with Softbaby is that they don't have a secure logo to know or verify that the site is free of viruses, malwares, spywares and other online threats.

However, according to Google’s Diagnostic Page, the official website of Softbaby is not listed as suspicious. Within the past 90 days, no suspicious or malicious content was found on this site.

Softbaby: Pricing & Packages

Prices at Softbaby are just about the midway point.  Knowing how your little ones would look adorable with their clothing, there stuffs are worth purchasing.  See selected products below with their prices.

Softbaby: Shipping Rates & Policies

Free Shipping is available for oders on orders of $99 or more

Ordering/Shipping/Return Information


Please double check your shipping address before you place your order with Soft Baby. Softbaby is only responsible for shipping the products to the address recorded on your order form.


• All Ground Priority orders are shipped via UPS,  Fed Ex,  or the United States Postal Service.

• Ground Shipping: $5.00 flat fee.

• Free shipping on purchase orders exceeding $99.00

• Total Average Transit Time for Ground Orders: 5-10 business days.

• Transit time can vary depending on postal service,  weather conditions,  and other variables. 

Softbaby: Payment Methods Accepted

When it comes to online purchases, choosing the best payment method for you is so essential. Unfortunately, Softbaby only accepts PayPal at this time.  This is the most famous online payment processor. Convenience and security are some of the main features if you choose this method.

Softbaby: Returns, Refunds & Exchange Policy


1. Contact to obtain a return authorization number. This return authorization number is valid for only 15 days. Please ship as soon as possible.

2. Place the return number on the shipping label and ship to:


 PO Box 20552,

NEW YORK, NY 10009

3. Upon receipt of returned item to Soft Baby Clothing, they will refund the related purchase charges made to your credit card.

Return Policies:

For all merchandise returns a full credit,  excluding shipping and handling costs, will be issued to your credit card if:

* Softbaby received your returned products within 15 days of the date your order was placed.

* Your returned products are completely unworn with all original tags in place.

Please note that items that have been washed/laundered cannot be returned for any reason. No returns or exchanges will be accepted 15 days after order date.

Softbaby: Product images & screenshots
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nice article

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